"Avoiding Employee Lawsuits," SmartMoney.com
In this article outlining the basics of lawsuit avoidance, Littler's Keith Rosenblatt offers some insight on employee reviews. "Do performance reviews — and make sure they are honest," he says, " A big mistake made by small-business managers working in a close environment is patting someone on the back for hard — but insufficient — work. It's what we call the 'halo' effect. They sugarcoat bad performance. They don't want to hurt employees' feelings."